We take uptime extremely seriously and it defines who we are and what we aim to provide to our clients. We have invested in the best possible infrastructure to meet this objective which give us the confidence to offer this industry leading guarantee. Multiple links to the internet, fully redundant and top quality networking hardware. Fully redundant Power, battery backup and contracts for diesel in the event of an extended power outage enable us to provide continuous running of your server. The entire inrfrastructure is self healing for the quickest possible resolution of hardware failure in a completely seamless fashion. SLA credit will not apply if the customer is in breach of any part of our terms of service, or we suspend the service or any part of it in accordance with those terms, e. Issues which occur outside of our network do not fall within this SLA as we cannot possibly have any influence over them, such as wider issues between you and the datacentre. The SLA does not include full or partial outages resulting at any given software layer either at the virtualisation or operating system level.
What is availability?
MONTHLY TRAFFIC & BANDWIDTH
Update: This article was last updated on 19th March to reflect the accuracy and up-to-date information on the page. What uptime does your cloud hosting provider promise? Is it enough for your business? No matter which provider your firm is working with, this comparison is a must-read. Many companies are banking on the journey to a virtualized environment and moving their business practices to off-site third-party data centers through the cloud. Their concerns mostly revolve around reducing overall business costs. Many go beyond to consider performance and consolidation. Unfortunately, few consider workload reliability and availability till they actually face a disruption. Only a very few of these companies go beyond what is presented to them by the service providers and consider the practical effect of downtime. It is important to note that uptime and availability are not the same.
Compare Uptime Guarantee Hosting
If you need support or have a question, our experts have the answers. Contact Us. There are no single points of failure in our cloud servers' configuration.
A generous uptime guarantee backed by reasonable terms of service is a good indication of a hosting provider who will work hard to keep your website online. Although uptime guarantees are common, they are not universal. When reviewing a host's uptime guarantee, be sure to pay attention to the guaranteed uptime percentage We go into more detail below, but if you are in a rush, here are the five best uptime guarantee hosts:.