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Understand which records you should provision on which name servers. Review examples of SRV records to ensure a successful deployment. The client queries name servers for records in the services domain. You must deploy SRV records in each DNS zone for those service domains if your organization has multiple subsets of users who use different service domains.
How the Client Gets a Services Domain
In order for clients to connect and log in, they need to find the IP address of the server associated with their JID. Similarly remote servers which need to forward a message to a user also need to contact that user's server to pass that message on. Note: How you configure your DNS records is dependent on your provider - many have web-based control panels to allow it. Unfortunately some have limited support for the different record types. If yours is missing support for configuring anything described on this page, we encourage you to email your provider and ask them to update set your records for you, and even better to fix their control panel! This allows simple setups to work with no extra DNS configuration. A simple example is when you want users to have addresses like username example.
Depending on the network connection, that name server might be internal or external to the corporate network. See the appropriate version of the Installation and Configuration guide , for more detailed information. After Cisco Jabber gets the services domain, it queries the name server that is configured to the client computer or device. This request enables the client to determine cloud-based deployments and authenticate users to the Cisco WebEx Messenger service. When the client gets a services domain from the user, it appends that domain to the following HTTP query:.